Questions for Our CrownGreen Editors
Noticed a game description that needs a clearer explanation, or a page that does not display properly? We welcome messages about the CrownGreen material published on this website. Use the contact information shown here and identify the item you want us to examine.
We are a separate information publisher, so an editorial enquiry does not reach the casino's player-support system.
What Belongs With Our Team
Our team can consider issues with the information or website experience we provide. Typical reasons to write include:
- A sentence that is difficult to understand.
- An incorrect game name or feature description.
- A comparison that needs more context.
- A link, table or navigation element that is not working.
A short explanation of the specific problem gives us a starting point. General claims about a whole platform are harder to review than a reference to an identifiable passage.
Include Context Without Private Records
Name the page, quote the relevant wording and explain what you believe should change. If a public reference illustrates your point, identify it without sending a private account transcript.
For a display report, mention the screen size or device, browser and affected element. Remove personal details before sharing an image of a page.
Account Help Comes From the Casino
Only CrownGreen can investigate an account balance, review identification, process a payment or restore access to its own player environment. Our editors cannot confirm those actions or request them on a player's behalf.
Keep passwords, access codes, identity files and full card details out of messages to this website. If your enquiry concerns something you previously sent us, refer to that exchange and explain the request rather than attaching additional private material.
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