CrownGreen Casino Contacts

Our support team helps players with account access, payments, verification, bonuses, gameplay questions, and responsible gaming requests. Canadian players can contact us directly through the support tools available on the CrownGreen Casino website.

Customer Support

The fastest contact option is live chat. It is available directly from the CrownGreen Casino interface and can be used from desktop computers, smartphones, and tablets.

Our team can assist with:

  • Registration and account access
  • Identity verification
  • Deposits and withdrawals
  • Bonus activation and wagering conditions
  • Game access and technical issues
  • Account limits and responsible gaming requests

When contacting support about a transaction, keep the relevant payment date, amount, and transaction details available. This helps us review the request more efficiently.

Company Correspondence

CrownGreen Casino is operated by Royal Flush Ventures Limited.

Registered operator address:
Hamchako
Mutsamudu
Autonomous Island of Anjouan
Union of Comoros

Commercial registration number: 15797

Canadian customers can manage most account-related requests through live chat without sending physical correspondence. Formal correspondence should use the registered operator details above.

Payment and Verification Assistance

Withdrawal processing can require identity verification before funds are released. Our support team can explain which documents are required for an individual account and help resolve verification issues.

For payment questions, provide only information requested through official CrownGreen Casino channels. Never share passwords, complete payment credentials, or security codes through messages.

Responsible Gaming Contact

Players can contact our support team when they want to discuss account limits, temporary restrictions, or self-exclusion options. Requests should be made from the account holder’s registered profile whenever possible.

Clear account identification helps us process responsible gaming requests correctly and reduces delays caused by incomplete information.